Managed IT Services

sungard disaster recovery planningAs a un-biased service provider CSI works with many co-location and hosting organizations.  We are also a partner with SunGard Availability Services.  We manage business-critical systems and add a layer of support.  CSI offers in North America and Europe 40 data center options.  CSI/SunGard provides managed services custom-built to meet the unique requirements of our customers.

CSI is focused on providing you with the best service experience available.  Hosting your applications with SunGard gives your organization access to industry-leading service and enterprise-class agreements.

Flexible, efficient solutions

  • Managed hosting services tailored to meet the unique needs of your organization
  • Stability and resiliency of your infrastructure ensured by a comprehensive change management process
  • Flexible pricing to help you avoid capital expenditures and optimize your IT spend

Expert service

  • Expert managed IT services, including SAP, Citrix, MS SQL, MS Exchange, intrusion detection and prevention, and geographic load balancing
  • The SunGard team of experts are organized around the ITIL v3 framework, who ensure you get the highest level of support as soon as you need it
  • 24/7 monitoring with problem resolution and total customer visibility via remote connection

Secure and compliant facilities

  • Facilities audited to SSAE 16 Type II and certified to the ISO 20000-1 standard
  • Multiple layers of physical and virtual security
  • Support for industry-specific regulations including PCI-DSS, HIPAA and FISMA/NIST

Flexible recovery services include:

  • Storage Services: Personalized support for your primary storage, backup and restoration, and data-protection requirements.
    Security Services: Fully managed security, with protection, detection, and remediation of increasingly complex threats.

Managed Application Services: A full range of services including proactive administration, management, monitoring, reporting and support for email and enterprise applications.

Our managed IT services also include OS Management, Monitoring Services, Remote Managed IT Services, and Full Infrastructure Management.